It's really too confusing and complicated for me to tackle on a fly-by break. I tend to be much more sociable online than in person, but I still have issues with answering email and comments. However it's a lot easier to write a post than it is to talk to someone on the phone, for instance. And I think that does both help and hinder me; I at least get to look back and get input, but at the same time, I'm not pushing myself as hard as I could for real-world change.