(no subject)

[gwynhefar]

Ok, so Dell is finally sending me a new computer (well a refurbished one, but that's ok). This came from the Dell representative stalking my blog, not from Nero or any of the interesting people I talked to on the phone. I've been promised that every part of the new system will be at least as good or better than the one I purchased (and I'm getting Windows 7 for free). I guess all it takes to get decent service from Dell is to complain about them on a blog with a couple hundred followers. Good info for next time :)

Comments

[lukadreaming.livejournal.com]

Ha! Amazing how bad publicity kicks their arses . . .

[kaitouace2750.livejournal.com]

Awesome that you're getting a new computer although it SHOULD be new and not refurbished. But there's nothing wrong with refurbished. Either way, at least you'll be back up and running soon. And you get Windows 7 which is pretty nice (definitely better than Vista).

[tewok.livejournal.com]

Great! I hope this solves your problems.

[maida-mac.livejournal.com]

I hope it fixes all the issues for you!

[whitecrow0.livejournal.com]

I'm glad your problem is getting resolved, and kudos for the blog-stalker. Whyever couldn't the reps on the phone been as invested in putting things to rights?