gwynhefar: (Default)
gwynhefar ([personal profile] gwynhefar) wrote2010-09-21 01:44 pm
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Ok, so Dell is finally sending me a new computer (well a refurbished one, but that's ok). This came from the Dell representative stalking my blog, not from Nero or any of the interesting people I talked to on the phone. I've been promised that every part of the new system will be at least as good or better than the one I purchased (and I'm getting Windows 7 for free). I guess all it takes to get decent service from Dell is to complain about them on a blog with a couple hundred followers. Good info for next time :)

[identity profile] whitecrow0.livejournal.com 2010-09-28 08:47 pm (UTC)(link)
I'm glad your problem is getting resolved, and kudos for the blog-stalker. Whyever couldn't the reps on the phone been as invested in putting things to rights?