gwynhefar: (Default)
gwynhefar ([personal profile] gwynhefar) wrote2010-10-08 01:35 pm
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Ok, Dell Technicians, listen up. When my computer goes belly-up while still under warranty, *I* am the injured party here. I am not a supplicant. I am not required to turn my life upside down to accommodate *your* schedule and I am certainly not going to be slavishly grateful when you deign to grace me with your presence. The next person who huffs an exasperated sigh on finding out that no, I am *not* available in the middle of the day with no warning is going to feel my wrath. Such as it is.

Re: money back time

[identity profile] e-scapism101.livejournal.com 2010-10-08 07:49 pm (UTC)(link)
Dell has lost several sales due to your travails - I work in an electronics department and I won't recommend a Dell because of the customer service issues you've had...because people would be coming back to ME if that happened.