Computer woes
Jun. 3rd, 2009 12:37 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gwynhefarSo last Friday night, my monitor went on power save and I couldn't get it to turn back on, so I had to reboot the computer. On reboot, the images on screen were incomprehensibly garbled - horizontal and vertical lines, flashing symbols, etc. Several hours on the phone with Dell and they concluded that my video card was bad. So they sent me another one, which arrived last night.
I installed the new card, updated the drivers, etc. exactly as they told me to do. Now I can see the screen fine, but the computer will randomly freeze completely - the cursor won't move, ctrl+alt+delete doesn't work, etc. Again, I have to hard reboot.
Dell was supposed to give me a follow up call last night, and they didn't. I was told to wait for the follow up call even if something was wrong, so that the problem stayed within the same team. So I guess I'll give them until about 7:30 tonight, and if they don't call by then I'll call myself.
I really *really* want my computer back working properly. *sigh*
I installed the new card, updated the drivers, etc. exactly as they told me to do. Now I can see the screen fine, but the computer will randomly freeze completely - the cursor won't move, ctrl+alt+delete doesn't work, etc. Again, I have to hard reboot.
Dell was supposed to give me a follow up call last night, and they didn't. I was told to wait for the follow up call even if something was wrong, so that the problem stayed within the same team. So I guess I'll give them until about 7:30 tonight, and if they don't call by then I'll call myself.
I really *really* want my computer back working properly. *sigh*
